Privacy Policy

Pilates in the Rockies (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit our website and purchase services.

Information We Collect

When you visit our website, we may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms, booking requests, or waitlists

When you make a purchase, additional information may be collected, including:

  • Billing details

  • Payment information (processed securely by third-party providers)

We may also automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visits

How We Use Your Information

We use the information we collect to:

  • Provide and manage services, including scheduling sessions and retreats

  • Process payments and transactions

  • Respond to inquiries and communicate with you

  • Send information you have requested

  • Improve our website and overall user experience

We do not sell or share your personal information for marketing purposes.

Payments

All payments are processed through secure third-party payment processors (such as Stripe or other providers integrated with Squarespace). We do not store or have direct access to your full payment details. These providers handle your payment information in accordance with their own privacy and security policies.

Squarespace and Third-Party Services

Our website is hosted by Squarespace, which may collect personal data when you visit or submit information through the site. Squarespace uses cookies and similar technologies to provide analytics and improve user experience.

We may also use trusted third-party services (such as scheduling platforms or email communication tools) to operate our business. These providers only access your information as necessary to perform their services.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

  • Access the personal information we have about you

  • Update or correct your information

  • Request deletion of your data

To make a request, please contact us using the information below.

Contact

If you have any questions about this Privacy Policy, please contact us via our contact form on our website.

Updates

We may update this Privacy Policy from time to time.

By using this website, you agree to the terms of this Privacy Policy.

SMS Terms & Privacy

These terms govern the SMS (text message) program operated by Pilates in the Rockies LLC through its booking platform. By providing your mobile number and opting in, you agree to the terms below.

Program description

Pilates in the Rockies LLC sends text messages to clients who have created an account and consented to receive them. Messages include class booking confirmations, class reminders, failed-payment notices, and — for clients who separately opt in — occasional promotions about classes and memberships.

How you opt in

You opt in when you create an account with Pilates in the Rockies LLC to book classes. Account creation starts with your email address. After you verify that email address, you complete the account details form, where you enter your mobile number and are presented with two separate checkboxes, both unchecked by default and optional: one for booking confirmations and reminders, and one for promotional messages. Each checkbox has its own consent disclosure, and neither affects the other. Consent is not a condition of any purchase.

Message frequency & cost

Message frequency varies (approximately 2–20 messages per month). Message and data rates may apply.

How to opt out or get help

  • Reply STOP to unsubscribe from all messages at any time.

  • Reply STOPMKT to stop promotional messages only.

  • Reply HELP for help, or call Pilates in the Rockies LLC at 970-669-0376.

Your privacy — no sharing of your mobile information

We do not share, sell, rent, or otherwise provide your mobile phone number or your SMS opt-in or consent information to any third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data is used solely to deliver the messages described above.

This SMS program is operated by Pilates in the Rockies LLC on the Recess platform. For the full platform privacy policy, see recess privacy policy.